Terms of Use
My Immigration Limited — Lucille Hatley, Licensed Immigration Adviser (License No. 201600451)
Last updated: 20 August 2026
1. Acceptance of Terms
By accessing and using this website (myimmigration.co.nz), you agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use this website.
2. About Us
This website is operated by Lucille Hatley, a Licensed Immigration Adviser operating as My Immigration Limited, licensed by the Immigration Advisers Authority (IAA) under License No. 201600451.
3. General Information Only — Not Immigration Advice
The content on this website is provided for general informational purposes only and does not constitute immigration advice. If you require advice about your specific situation or immigration matter, please contact us directly to arrange a consultation.
4. No Guarantee of Outcome
Immigration applications are ultimately assessed and decided by Immigration New Zealand (or other relevant authorities), not by us. While we provide professional, informed guidance, we cannot and do not guarantee the outcome, approval, or processing time of any visa application or immigration matter.
5. Website Content and Intellectual Property
All content on this website — including text, images, logos, and design — is owned by or licensed to My Immigration Limited, unless otherwise stated, and is protected by copyright and other intellectual property laws.
You may view and print pages from this website for your own personal, non-commercial use. You may not reproduce, distribute, or otherwise use any content from this site for commercial purposes without our prior written consent.
6. Testimonials
Testimonials published on this website reflect the genuine experiences and opinions of individual clients. Results and experiences may vary between clients and matters, and past results do not guarantee future outcomes.
7. Third-Party Links
This website may contain links to third-party websites (such as Immigration New Zealand or social media platforms) for your convenience. We do not endorse and are not responsible for the content, accuracy, or practices of any linked third-party website.
8. Limitation of Liability
To the maximum extent permitted by law, My Immigration Limited and Lucille Hatley accept no liability for any loss or damage arising from your use of, or reliance on, the general information provided on this website.
This limitation does not apply to advice or services provided under a formal client engagement, which are governed separately by our client agreement and the IAA Code of Conduct.
9. Enquiry Form
By submitting an enquiry through this website, you consent to us contacting you about your enquiry using the details you provide. Submitting an enquiry does not create a client relationship or engagement. A formal client relationship is only established once a client agreement has been signed, following an initial consultation and eligibility assessment.
Please do not include sensitive personal information (such as passport numbers or full immigration history) in the website enquiry form. This information will be collected securely once we begin working together.
10. Changes to These Terms
We may update these Terms of Use from time to time. The updated version will be posted on this page with a revised “last updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
11. Governing Law
These Terms of Use are governed by the laws of New Zealand, and any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
12. Contact Us
If you have any questions about these Terms of Use, please contact:
Lucille Hatley, Licensed Immigration Adviser – License No. 201600451 Email: lucille@myimmigration.co.nz Phone: +64 27 810 4613